My business runs a 14-person team across client services, fulfillment, and vendor coordination. For three years, our operations manager handled the connective tissue — scheduling, status updates, vendor follow-ups, escalation routing, weekly reporting. Good work. Necessary work. Also, as I eventually had to admit, almost entirely automatable work. I didn't set out to eliminate the ... https://penzu.com/public/b46eb1c659586681